Consulting Expertise
Progressing an interested prospect into an active and engaged customer. Where we help.
E-commerce Audits
A deep-dive review of your store’s performance, UX, tech stack and operations to identify issues, opportunities and quick wins, across channels, teams, metrics, benchmarks and competitive landscape over time.
Roadmap Creation
A prioritised, phased plan that aligns business goals, budgets and timelines with practical ecommerce improvements and integrations, across design, platforms and governance.
Customer Research
Insight-led research to understand how your customers shop and convert, informing UX, messaging, and commercial decisions, using qualitative, quantitative data, testing and behavioural analysis frameworks.
Solutions Architecture
Designing a scalable, future-proof Shopify architecture that connects apps, platforms and data in the most efficient way possible, while supporting growth, security, performance and long-term maintainability.
Omnichannel Retail Strategy & POS
Creating a seamless experience across online, in-store and POS to unify decision-making and alignment on inventory, customers, staff and leadership.
International Expansion
Planning and delivering Shopify setups for new markets covering localisation, payments, tax, fulfilment, and operations.
Loyalty
Designing and implementing loyalty strategies that increase repeat purchase, lifetime value and customer advocacy through personalisation, data insights and optimisation.
Brand Strategy
Clarifying your brand positioning in a growing tide of Agentic Commerce tone and visual direction to ensure consistency across ecommerce marketing and retail touchpoints.
AI Strategy
Identifying and implementing practical AI use cases such as personalisation, automation and insights that deliver measurable value, safely and ethically at scale with governance.
The Barn created a strategy that provided us with so many invaluable insights and their ability to connect with our team and communicate complex ideas was unique, inspiring confident and informed action within our team.
Lemon Fuller
Founder, Lemonade Dolls
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